Lasso timeout

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Lasso timeout

Patrick Larkin-3
Hello -

We recently moved a Mac-based Lasso 8.6 machine to a Windows Server 2008 R2 machine.  

One particular application searches a Filemaker 12 database and ever since I switched servers, it will sometimes return a result but most of the time spins for several minutes and gives the following Lasso error:

Lasso Connector could not communicate with Lasso Service.
Connection timed out.


Does anyone have any advice for someone not experienced running Lasso on Windows?  Thanks in advance.


——
Patrick Larkin
Application Management Group
Information Technology
Bethlehem Area School District
https://www.beth.k12.pa.us <https://www.beth.k12.pa.us/>




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RE: Lasso timeout

Daniel Logue
Hi Patrick,

That message is generated by the Lasso8ConnectorforIIS.dll that is in C:\Windows\System32.  

Basically, it's the connection between IIS (assuming you're using IIS on Windows of course) and Lasso.  Also in C:\Windows\System32, there should be a file name Lasso8ISAPI.conf.  This is the config file for LassoConnector, and you can increase that timeout.

Here's the contents of my Lasso8ISAPI.conf file:

server 127.0.0.1
port 14552
timeout 1200

You can see that I added a timeout of 1200 seconds, or 20 minutes.  Of course, that's a huge amount of time...  You probably have very little reason to have a request waiting that long for a response from Lasso, so adjust accordingly.  I do not recall what the default is, but it might be 60 or 120 seconds, which does occasionally pop up for users.

You'll probably need to restart the LassoService, or possibly the server, to have these changes go into effect.


-----Original Message-----
From: [hidden email] [mailto:[hidden email]] On Behalf Of Patrick Larkin
Sent: Wednesday, January 11, 2017 8:14 AM
To: [hidden email]
Subject: Lasso timeout

Hello -

We recently moved a Mac-based Lasso 8.6 machine to a Windows Server 2008 R2 machine.  

One particular application searches a Filemaker 12 database and ever since I switched servers, it will sometimes return a result but most of the time spins for several minutes and gives the following Lasso error:

Lasso Connector could not communicate with Lasso Service.
Connection timed out.


Does anyone have any advice for someone not experienced running Lasso on Windows?  Thanks in advance.


——
Patrick Larkin
Application Management Group
Information Technology
Bethlehem Area School District
https://www.beth.k12.pa.us <https://www.beth.k12.pa.us/>




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Re: Lasso timeout

Patrick Larkin-3
Thank you for this information!

Something else is up because some other Filemaker queries pop up quickly.  This one does not but used to on a Mac.  The slow one is on a Filemaker database with relationships and the quick one has none.  I’ll have to poke around some more.  

——
Patrick Larkin
Application Management Group
Information Technology
Bethlehem Area School District
https://www.beth.k12.pa.us <https://www.beth.k12.pa.us/>



> On Jan 11, 2017, at 1:38 PM, Daniel Logue <[hidden email]> wrote:
>
> Hi Patrick,
>
> That message is generated by the Lasso8ConnectorforIIS.dll that is in C:\Windows\System32.  
>
> Basically, it's the connection between IIS (assuming you're using IIS on Windows of course) and Lasso.  Also in C:\Windows\System32, there should be a file name Lasso8ISAPI.conf.  This is the config file for LassoConnector, and you can increase that timeout.
>
> Here's the contents of my Lasso8ISAPI.conf file:
>
> server 127.0.0.1
> port 14552
> timeout 1200
>
> You can see that I added a timeout of 1200 seconds, or 20 minutes.  Of course, that's a huge amount of time...  You probably have very little reason to have a request waiting that long for a response from Lasso, so adjust accordingly.  I do not recall what the default is, but it might be 60 or 120 seconds, which does occasionally pop up for users.
>
> You'll probably need to restart the LassoService, or possibly the server, to have these changes go into effect.
>
>
> -----Original Message-----
> From: [hidden email] [mailto:[hidden email]] On Behalf Of Patrick Larkin
> Sent: Wednesday, January 11, 2017 8:14 AM
> To: [hidden email]
> Subject: Lasso timeout
>
> Hello -
>
> We recently moved a Mac-based Lasso 8.6 machine to a Windows Server 2008 R2 machine.  
>
> One particular application searches a Filemaker 12 database and ever since I switched servers, it will sometimes return a result but most of the time spins for several minutes and gives the following Lasso error:
>
> Lasso Connector could not communicate with Lasso Service.
> Connection timed out.
>
>
> Does anyone have any advice for someone not experienced running Lasso on Windows?  Thanks in advance.
>
>
> ——
> Patrick Larkin
> Application Management Group
> Information Technology
> Bethlehem Area School District
> https://www.beth.k12.pa.us <https://www.beth.k12.pa.us/>
>
>
>
>
> #############################################################
>
> This message is sent to you because you are subscribed to
>  the mailing list Lasso [hidden email] Official list archives available at http://www.lassotalk.com To unsubscribe, E-mail to: <[hidden email]>
> Send administrative queries to  <[hidden email]>
>
> #############################################################
>
> This message is sent to you because you are subscribed to
>  the mailing list Lasso [hidden email]
> Official list archives available at http://www.lassotalk.com
> To unsubscribe, E-mail to: <[hidden email]>
> Send administrative queries to  <[hidden email]>


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Re: Lasso timeout

maxwellk2
Hi Patrick,

This FileMaker post may be of help, there's a possible fix described in the "Workaround" section...

        https://community.filemaker.com/thread/134694 <https://community.filemaker.com/thread/134694>

It's an issue that's bitten any number of us and was uncovered by LassoSoft when another member switched to Windows.

HTH,
Max



> On Jan 11, 2017, at 12:56 PM, Patrick Larkin <[hidden email]> wrote:
>
> Thank you for this information!
>
> Something else is up because some other Filemaker queries pop up quickly.  This one does not but used to on a Mac.  The slow one is on a Filemaker database with relationships and the quick one has none.  I’ll have to poke around some more.  
>
> ——
> Patrick Larkin
> Application Management Group
> Information Technology
> Bethlehem Area School District
> https://www.beth.k12.pa.us <https://www.beth.k12.pa.us/>
>
>
>
>> On Jan 11, 2017, at 1:38 PM, Daniel Logue <[hidden email]> wrote:
>>
>> Hi Patrick,
>>
>> That message is generated by the Lasso8ConnectorforIIS.dll that is in C:\Windows\System32.  
>>
>> Basically, it's the connection between IIS (assuming you're using IIS on Windows of course) and Lasso.  Also in C:\Windows\System32, there should be a file name Lasso8ISAPI.conf.  This is the config file for LassoConnector, and you can increase that timeout.
>>
>> Here's the contents of my Lasso8ISAPI.conf file:
>>
>> server 127.0.0.1
>> port 14552
>> timeout 1200
>>
>> You can see that I added a timeout of 1200 seconds, or 20 minutes.  Of course, that's a huge amount of time...  You probably have very little reason to have a request waiting that long for a response from Lasso, so adjust accordingly.  I do not recall what the default is, but it might be 60 or 120 seconds, which does occasionally pop up for users.
>>
>> You'll probably need to restart the LassoService, or possibly the server, to have these changes go into effect.
>>
>>
>> -----Original Message-----
>> From: [hidden email] [mailto:[hidden email]] On Behalf Of Patrick Larkin
>> Sent: Wednesday, January 11, 2017 8:14 AM
>> To: [hidden email]
>> Subject: Lasso timeout
>>
>> Hello -
>>
>> We recently moved a Mac-based Lasso 8.6 machine to a Windows Server 2008 R2 machine.  
>>
>> One particular application searches a Filemaker 12 database and ever since I switched servers, it will sometimes return a result but most of the time spins for several minutes and gives the following Lasso error:
>>
>> Lasso Connector could not communicate with Lasso Service.
>> Connection timed out.
>>
>>
>> Does anyone have any advice for someone not experienced running Lasso on Windows?  Thanks in advance.
>>
>>
>> ——
>> Patrick Larkin
>> Application Management Group
>> Information Technology
>> Bethlehem Area School District
>> https://www.beth.k12.pa.us <https://www.beth.k12.pa.us/>
>>
>>
>>
>>
>> #############################################################
>>
>> This message is sent to you because you are subscribed to
>> the mailing list Lasso [hidden email] Official list archives available at http://www.lassotalk.com To unsubscribe, E-mail to: <[hidden email]>
>> Send administrative queries to  <[hidden email]>
>>
>> #############################################################
>>
>> This message is sent to you because you are subscribed to
>> the mailing list Lasso [hidden email]
>> Official list archives available at http://www.lassotalk.com
>> To unsubscribe, E-mail to: <[hidden email]>
>> Send administrative queries to  <[hidden email]>
>
>
> #############################################################
>
> This message is sent to you because you are subscribed to
>  the mailing list Lasso [hidden email]
> Official list archives available at http://www.lassotalk.com
> To unsubscribe, E-mail to: <[hidden email]>
> Send administrative queries to  <[hidden email]>


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Re: Lasso timeout

Patrick Larkin-3
I am using Filemaker 12 Server which that workaround seems not to apply to.

What I am seeing is the first query or so results a Lasso timeout error but subsequent searches work quickly.  It seems to revert if I don’t send it any queries for a period of time.

——
Patrick Larkin
Application Management Group
Information Technology
Bethlehem Area School District
https://www.beth.k12.pa.us <https://www.beth.k12.pa.us/>



> On Jan 11, 2017, at 4:28 PM, Maxwell Klein <[hidden email]> wrote:
>
> Hi Patrick,
>
> This FileMaker post may be of help, there's a possible fix described in the "Workaround" section...
>
> https://community.filemaker.com/thread/134694 <https://community.filemaker.com/thread/134694>
>
> It's an issue that's bitten any number of us and was uncovered by LassoSoft when another member switched to Windows.
>
> HTH,
> Max
>
>
>
>> On Jan 11, 2017, at 12:56 PM, Patrick Larkin <[hidden email]> wrote:
>>
>> Thank you for this information!
>>
>> Something else is up because some other Filemaker queries pop up quickly.  This one does not but used to on a Mac.  The slow one is on a Filemaker database with relationships and the quick one has none.  I’ll have to poke around some more.  
>>
>> ——
>> Patrick Larkin
>> Application Management Group
>> Information Technology
>> Bethlehem Area School District
>> https://www.beth.k12.pa.us <https://www.beth.k12.pa.us/>
>>
>>
>>
>>> On Jan 11, 2017, at 1:38 PM, Daniel Logue <[hidden email]> wrote:
>>>
>>> Hi Patrick,
>>>
>>> That message is generated by the Lasso8ConnectorforIIS.dll that is in C:\Windows\System32.  
>>>
>>> Basically, it's the connection between IIS (assuming you're using IIS on Windows of course) and Lasso.  Also in C:\Windows\System32, there should be a file name Lasso8ISAPI.conf.  This is the config file for LassoConnector, and you can increase that timeout.
>>>
>>> Here's the contents of my Lasso8ISAPI.conf file:
>>>
>>> server 127.0.0.1
>>> port 14552
>>> timeout 1200
>>>
>>> You can see that I added a timeout of 1200 seconds, or 20 minutes.  Of course, that's a huge amount of time...  You probably have very little reason to have a request waiting that long for a response from Lasso, so adjust accordingly.  I do not recall what the default is, but it might be 60 or 120 seconds, which does occasionally pop up for users.
>>>
>>> You'll probably need to restart the LassoService, or possibly the server, to have these changes go into effect.
>>>
>>>
>>> -----Original Message-----
>>> From: [hidden email] [mailto:[hidden email]] On Behalf Of Patrick Larkin
>>> Sent: Wednesday, January 11, 2017 8:14 AM
>>> To: [hidden email]
>>> Subject: Lasso timeout
>>>
>>> Hello -
>>>
>>> We recently moved a Mac-based Lasso 8.6 machine to a Windows Server 2008 R2 machine.  
>>>
>>> One particular application searches a Filemaker 12 database and ever since I switched servers, it will sometimes return a result but most of the time spins for several minutes and gives the following Lasso error:
>>>
>>> Lasso Connector could not communicate with Lasso Service.
>>> Connection timed out.
>>>
>>>
>>> Does anyone have any advice for someone not experienced running Lasso on Windows?  Thanks in advance.
>>>
>>>
>>> ——
>>> Patrick Larkin
>>> Application Management Group
>>> Information Technology
>>> Bethlehem Area School District
>>> https://www.beth.k12.pa.us <https://www.beth.k12.pa.us/>
>>>
>>>
>>>
>>>
>>> #############################################################
>>>
>>> This message is sent to you because you are subscribed to
>>> the mailing list Lasso [hidden email] Official list archives available at http://www.lassotalk.com To unsubscribe, E-mail to: <[hidden email]>
>>> Send administrative queries to  <[hidden email]>
>>>
>>> #############################################################
>>>
>>> This message is sent to you because you are subscribed to
>>> the mailing list Lasso [hidden email]
>>> Official list archives available at http://www.lassotalk.com
>>> To unsubscribe, E-mail to: <[hidden email]>
>>> Send administrative queries to  <[hidden email]>
>>
>>
>> #############################################################
>>
>> This message is sent to you because you are subscribed to
>> the mailing list Lasso [hidden email]
>> Official list archives available at http://www.lassotalk.com
>> To unsubscribe, E-mail to: <[hidden email]>
>> Send administrative queries to  <[hidden email]>
>
>
> #############################################################
>
> This message is sent to you because you are subscribed to
>  the mailing list Lasso [hidden email]
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> To unsubscribe, E-mail to: <[hidden email]>
> Send administrative queries to  <[hidden email]>


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